Solutions and Services

Callidus On-Demand delivers all the advantages of cutting-edge EIM implementations, while providing organizations with flexibility, efficiency, cost savings, security and reliability. Companies can select a variety of on-demand service levels and options according to business requirements — and will benefit from high-availability, top-performance computing technology within the acclaimed TrueComp architecture.

TrueComp Enterprise automates the modeling, design, administration, reporting and analysis of pay-for-performance programs for enterprise-level sales and distribution organizations. Callidus Software customers use TrueComp to design, test and implement sales compensation plans that reward on the profitability of the sale, discourage excessive sales discounts, encourage team selling, and promote new product introductions.

Callidus TrueComp for AppExchange extends your Salesforce application with Callidus Software, allowing sales teams to benefit from clear visibility into individual and team performance when they log into Salesforce. TrueComp for AppExchange provides seamless access to Callidus for the sales organization, and includes integrated access to goal sheets, attainment reports and team performance reports.

TrueInformation® provides the highly scalable reporting solution enterprises need to extend sales and incentive visibility to sales and finance teams, as well as business partners – offering secure, timely and accurate visibility into their personal or team sales performance. With TrueInformation, companies can deploy new sales strategies on demand, and sales and channel partners can ensure that they are receiving credit for their performance.

Callidus TrueAnalytics™ unlocks the value in TrueComp by providing insights into plan effectiveness, new incentive opportunities, and incentive-spend optimization. TrueAnalytics delivers the strategic control and insight necessary to manage incentive performance, and works in tandem with TrueComp to translate those insights into tactical impact on plan design and implementation.

TrueResolution streamlines and automates the resolution of compensation disputes. TrueResolution replaces what is typically a manual and error-prone process with an automated one that allows field sales people or their managers to request updates to compensation data, such as sales credit, compensation, quota, and organizational changes.

Callidus Territory Optimization, a partner solution by TerrAlign, has been designed with a single purpose: to improve the process of realigning and analyzing sales territories to maximize sales effectiveness. Callidus Territory Optimization combines ease of use with the power to optimize hundreds of territories in minutes.

Callidus Archiving Solution helps organizations manage data growth, allowing them to tier business transactions by age and status, segregate historical information from current activity, safely back it up to a secure environment, and maintain the production database at a manageable size. With the Callidus Archiving Solution, companies can reduce data management costs and improve application performance.

TrueProducer, designed for the specific needs of the insurance industry, provides a 360-degree view of every detail of every producer in the organization. TrueProducer replaces the process of having to look into multiple systems to find information about a producer. The solution allows the administrator to manage all information about a producer in one location, and have that data exported to other systems as necessary.

TrueSuccess services deliver success and value for each customer by deploying best practices in every aspect of EIM deployment and ongoing management. Compensation process management, plan design, implementation, and product education are just a few of the areas focused on by Callidus. TrueSuccess supports a disciplined installation of Callidus Software products, while engaging the customer in ongoing knowledge transfer throughout the project lifecycle.

TrueMBO TrueMBO™ enables organization to extend pay-for-performance initiatives to every employee, every department and every class of incentives. This enables organizations to implement an integrated pay-for-performance solution from a single vendor on a multi-tenant SaaS architecture. With TrueMBO, organizations can now transform the process of setting objectives and goals, making them completely online and transparent.

TrueQuota TrueQuota™ provides sales and finance teams with a solution that ensures sales quotas are allocated fairly, in a timely manner, and are aligned with corporate revenue goals and opportunities. TrueQuota is the ideal solution for sales and finance teams that are spending too much time in the quota-setting process, often due to multiple spreadsheets, lack of solid historical revenue and performance data, and no effective process.

Market Opportunity

Sales performance and incentive compensation are mission critical — they drive the behavior that supports organizational strategy. Incentives are the second biggest item on the enterprise profit and loss balance sheet, often totaling hundreds of millions of dollars a year. Yet incentive management is rarely addressed with the kind of sophisticated software solutions that enterprises employ to manage their deposits or client relationships.

Callidus Software delivers the sophisticated SPM and EIM applications required by the largest enterprises in retail, technology, communications, insurance, financial services and life sciences. Callidus Software's solutions are unique in their ability to solve the "one-two punch" of insight and action: knowing what business strategies need to be changed, and having the tools to make the required changes. According to Evalueserve, the global market for EIM solutions is estimated at $3 billion.

The Callidus Advantage

Callidus Software delivers solutions that have an immediate and simultaneous impact on the top and bottom lines of the enterprise, providing Fortune 2000 corporations with the following key benefits:

CFO Focus: Callidus Software empowers CFOs and VPs of sales to take a proactive role in developing new revenue streams and allow for accurate and efficient business execution. By enabling the CFO to get out in front of the burden of supporting pay-for-performance and trade promotion programs, he or she can become a principal advocate of managing variable resources in ways that can accelerate growth and improve the chances of an enterprise's long-term viability. Thus, the company is ensured success as it understands the bottom-line implications of changing business strategies, as well as the impact of compensation plans to top-line goals.

Variable Accounting Improved: Callidus enables greater use of incentive compensation to direct the energies of the sales force to open up new markets and find new revenue streams. The bottom line is addressed by the ability to accurately model compensation, administer it, commit to it in quarterly reports, accrue it quarter to quarter, and stabilize stock gyrations when incentive compensation turns out to be a greater cost than already reported.

Sales Performance Streamlined: The process of implementing powerful plans to optimize sales performance and compensation is streamlined, from compensation policy design and planning, through budgeting, deployment and forecasting, and finally, performance measurement, delivering powerful business results. Organizations effectively balance incentives — such as salary, total compensation levels, the cost of benefits, and stock options — against management by objectives, sales goals, and performance levels.

Core Technology

Callidus Software's SPM and EIM product suite is built around 100% Java rule-based core technology. This technology enables the Callidus suite to provide unprecedented flexibility to adapt to changes and differences in business practices needed to manage a company's total compensation program, ultimately boosting the business performance of the enterprise. This rule-centric architecture enables businesses to implement and change their compensation practices with minimal dependence on programming resources.

To ensure maximum scalability, performance, and predictability of the rule-based architecture, Callidus employs grid computing technology to utilize all available computing resources for compensation calculation processing. Organizations have the freedom to harness machines ranging from large SMP machines to clusters of blade servers with no changes in the rule-based model, which ensures maximum flexibility and cost effectiveness in processing the millions of transactions typical of EIM processing.

The rule and grid-based infrastructure common to the Callidus Software modules is built on a component-based architecture that makes sharing these advantages across all the modules easy, while ensuring that the Callidus suite is extensible to meet new challenges in the future. All components are 100 percent Java and built around industry-standard architectures such as J2EE and LDAP.

For more information, read about our Solutions for IT Professionals.